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OUTSIDE THE US CALL: 1.760.741.4014

Policies

ORDERING INFORMATION:
Orders can be placed by phone, online, fax, email or US Mail. Please try to include your customer number but we understand if you don’t have it on hand. The most important information is your name and phone number.
PAYMENT METHODS:
Visa, MasterCard, Discover, Personal/Company checks, Money orders and PayPal transfers. We ask that all orders are prepaid but we also offer C.O.D (an additional $10.00 UPS cod charge) and payment terms available upon approval. USD funds only.
PRICES: PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
SALES TAX
San Diego County and our fellow California residents will be charged the applicable tax rate; Interstate & Foreign orders are not subject to tax.
SHORTAGES
Shortages must be reported within TEN days of receipt of merchandise.
SPECIAL ORDERS
We are more than happy to assist our customers in securing special orders, however, inbound freight will be charged on all special orders. Minimum quantities and additional shipping charges may apply. Please do not send us stuff to match, create, fix or restore without first discussing it with us. We love to tinker with parts but we would like to know what to look for. We cannot be held responsible for samples shipped to us for analysis.
BACK ORDERS
Yes! Sometimes it happens. In the event that we must back order an item, we do our very best to alert you at the time of the order. Unless otherwise requested, we will ship all parts in stock and subsequently ship backordered items upon their arrival to our shelves.
RETURNS
All returns require prior authorization from us. Merchandise must be returned, prepaid, within 60 days of receipt. All returns are subject to a 20% restocking fee. All cut-to-order items are non-refundable. Merchandise may not be used or altered in any way and must be in the original condition in which it was sold.
SPECIAL ORDER ITEMS ARE NOT RETURNABLE WARRANTY
All merchandise is sold without warranty, expressed or implied.
GIFT CERTIFICATES
Are available upon request