Shipping Policy

 

Domestic Shipping Policy

Shipping methods are UPS or US mail. Shipping charges are based on the actual costs plus a nominal handling fee. Orders within the continental U.S. are shipped via ground services unless otherwise requested; additional charge for air delivery. Overpayments will be credited/refunded; shortages will be billed accordingly. Oversized packages engender premium shipping charges. Molding is shipped in heavy-duty cardboard tubes and subject to a shipping premium for handling and cost of tube.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

 

Customs, Duties and Taxes

Restoration Supply Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Restoration Supply Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

International shipping will be US Postal Service Global Express, whenever possible. See www.USPS.com for shipping requirements.